Privacy policy

Introduction

Welcome to https://www.sunblaze.in/, operated by Sunblaze (“we,” “us,” or “the Company”). Your privacy is important to us, and we are committed to protecting your personal information.

1. Information We Collect

a. Personal Information

We collect information you voluntarily provide, such as:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details

b. Automatically Collected Information

When you use our Website, we may automatically collect:

  • IP address, device, and browser information
  • Pages visited, time spent, clicks, and browsing behavior
  • Cookies, pixels, and similar tracking data

c. Information from Third Parties

We may receive data from trusted sources, including:

  • Payment gateways for transaction verification
  • Logistics partners for order delivery updates
  • Marketing or analytics partners

2. How We Use Your Information

We use your information for purposes such as:

  • Order fulfillment: Processing payments, delivering products, handling returns, and responding to inquiries
  • Account management: Creating and maintaining user accounts and purchase history
  • Website improvement: Analyzing usage patterns and enhancing functionality
  • Communication: Sending transactional messages, shipping updates, and marketing communications (with consent)
  • Legal compliance & security: Preventing fraud and complying with applicable laws

3. How We Share Your Information

We may share your information in the following cases:

  • Service providers: Payment processors, delivery partners, IT vendors, and marketing agencies
  • Legal obligations: Government authorities or courts as required by law
  • Business transactions: Mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website performance
  • Personalize user experience
  • Track analytics and usage patterns

You may disable cookies through your browser settings, though some Website features may be limited.

5. Data Security

We implement industry-standard safeguards to protect your personal data. However, no system is completely secure. Users are advised to keep account credentials confidential.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of personal data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Request data portability
  • Lodge complaints with the relevant authority

To exercise these rights, contact us at info@sunblaze.in

7. Data Retention

We retain personal information only as long as necessary for the stated purposes or legal requirements.

8. Children’s Privacy

Our Website is intended for users 18 years and above. We do not knowingly collect personal data from minors.

9. Updates to This Privacy Policy

This policy may be updated periodically. The latest version will always be posted on the Website.

10. Contact Us

Email: info@sunblaze.in

By using our Website, you consent to the practices described in this Privacy Policy.